Job Overview:
We are seeking a highly motivated and organized individual who will be part of our software development team to support our Business Analyst team with day-to-day operations. The ideal candidate will be responsible for investigating support requests, resolving simple system issues, helping coordinate tasks with our development team, and assisting with documentation and other general tasks. The right candidate should be comfortable dealing with technology and software developers, be organized, and be responsible for delivering in a timely manner.

Requirements:

• 1-2 years of experience in business analysis, project management, or a similar role.

• Experience with CRM or ERP systems is a strong plus.

• Familiarity with software and basic technical concepts.

• Strong organizational and multitasking skills.

• Excellent communication and interpersonal abilities.

• Ability to identify and address small technical issues directly and escalate complex issues to the relevant department.

• Assist in creating reports on project progress, sales activities, and client feedback.

• Maintain accurate and up-to-date documentation.

• Ability to work independently and in a team environment.

• Keen attention to detail and problem-solving skills.

If you are passionate about software and technology and would like to have a direct impact on software development, we would like to hear from you. In this role, you will have the opportunity to work with the development of software that solves problems for organizations and businesses in multiple industries.