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IT Support Technician (Monsey)

IT Support Technician (Monsey)

IT Support Technician (Monsey)

Job ID: Phzn

Salary
Salary

110k - 130k

110k - 130k

Location
Location

Monsey, NY

Monsey, NY

Inhouse

Inhouse

Min experience
Min experience

2 Years

2 Years

Primary Tech
Primary Tech

Level 2 IT

Level 2 IT

Position Details

We’re looking for a dependable Level 2 IT Support Specialist to join our team and handle escalated technical issues while ensuring smooth day-to-day support for our clients. This role requires someone who can take ownership of problems, work independently, and provide high-quality resolutions without heavy hand-holding.

Requirements

  • 2–4 years of IT support experience (help desk, desktop, or technical support)

  • Ability to take ownership of tickets and follow through to resolution

  • Strong troubleshooting skills across Windows workstations and MS Office Suite

  • Experience configuring and supporting email (POP, SMTP, Exchange, Outlook)

  • Familiarity with workstation hardware (NICs, video cards, sound cards, drives, peripherals)

  • Knowledge of file/print services and remote access troubleshooting

  • User administration skills: add/remove users, groups, file permissions, backups, event logs

Precise talent for your
teams needs

Precise talent for your
teams needs

Precise talent for your teams needs