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Position Details
The most critical parts of technology lie beneath the surface. It's what's invisible that makes what's impossible possible. ~ Satay Nadella, CEO of Microsoft
Job Description
Overview:
We are seeking a dedicated Level 2 IT Technician to join our team, focusing on both the preparation and installation of phone systems and other IT solutions. In this role you will be programming hardware devices, install them on-site, provide technical support, and ensure existing and new systems function properly.
Requirements:
3+ years of IT experience, adept in networking, hardware, and software.
Proven capability in installing routers, programming phones, and system activation.
Demonstrated experience in creating new networks, troubleshooting and resolving hardware issues, and installation of software.
Proficiency in basic wiring and installations like modifying CAT 5 wiring to phone ports, system activation, and troubleshooting post-installation issues.
Thorough understanding of security protocols, data backup, and recovery procedures to maintain system integrity.
Excellent problem-solving and communication skills.
A Driver's license is a strong plus.
When a technology solution is done, most people will see a product working seamlessly. The keen-eyed technologist understands what was needed to make all this happen. As a Level 2 IT Technician with our company, you will have a direct impact on setting up systems from scratch, implementing transformative solutions for businesses of all sizes. You will be part of a company that values cutting-edge technology and high-quality results and cares deeply about their employees and customers. This role offers an opportunity to advance your career in a dynamic and challenging industry, supporting the backbone of our technical operations.