We’re hiring a Software Business Analyst to lead discovery, design workflows, and guide tailored software projects — with a focus on CRM, automation, and systems integration. This role bridges business operations and software development, ensuring that solutions are aligned with long-term growth and efficiency. You'll work directly with clients and internal teams to drive clear, actionable outcomes.

Requirements:

• 3+ years of experience in business analysis or process design

• Strong hands-on experience with CRM platforms (Salesforce, Zoho, HubSpot, etc.)

• Skilled in gathering requirements, mapping workflows, and creating technical documentation

• Able to evaluate current systems and recommend improvements to enhance efficiency

• Comfortable designing and validating tailored software solutions for clients

• Proficient in writing business requirements, process flows, and user stories

• Experienced in software testing and solution validation

• Excellent communication skills — client-facing and cross-functional team coordination

• Proactive, detail-oriented, and up to date with CRM and automation best practices

Great software starts with great questions. If you're driven to turn complex operations into streamlined solutions, this is where your skills will shape smarter systems.